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What type of files can I submit?
We recommend saving as a .PDF You may also send the file in the following types: jpg, jpeg, psd, tif, tiff, eps, ai, and png. We prefer that you send .PDF and .EPS files with outlined fonts. These files are easier to handle and will likely speed up your turn-around. Remember to add crop marks and flatten your files before uploading.
What color mode should my files be?
If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.
THESE COLORS ARE IN RGB.
color_sample_rgb 

THESE COLORS ARE IN CMYK.
color_sample_cmyk 
You should always start and finish your designs in CMYK color mode.
What resolution should my files be?
Low resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turn-around.
We only accept 300 dpi files and no less.
How should I setup my bleeds and crop marks?

Bleed must extend further than the cut line. Using one of our Templates can help you visualize this. Please keep all text and anything you do not want cut at least .25" away from the cut line.
When sending an .eps or .pdf, make sure you include crop marks so we can cut the job correctly.
Click here to go to our production templates

Yes, but if the border is too close to the cutline, it may be cut off-center slightly.
We cut through many sheets at a time, so watch your borders to avoid an unwanted mistake.

Does B.I.G. accept borders on jobs?
Yes, but if the border is too close to the cutline, it may be cut off-center slightly.
We cut through many sheets at a time, so watch your borders to avoid an unwanted mistake.
How should I setup a Spot UV job?
When creating a Spot UV job, You must include a Spot UV template file along with the regular full color file. The Spot UV template file is used to show where the UV will be placed.

Use 100% K to indicate where you would like the UV. White will indicate no UV. REMEMBER "IF IT'S WHITE, YOU CAN WRITE!"
How can I setup silver ink?
Silver ink files must be sent in a vector format. You must use a vector program, like Illustrator or Indesign, to call out the object you want in silver ink.
To indicate the silver ink, you must set the object color to Pantone¨ 877 C. Any other color will not be accepted as silver. Also, labeling the layer as "silver mask" or "silver" will not qualify your file.
Remember, silver is a spot color and transparencies like drop shadows should be avoided.
How can I make sure my blues do not come out purple?

When using a blue in your design, always make sure to leave at least a 30% difference in your Cyan and Magenta values.

Blue is close to purple in the CMYK spectrum. Remember, use a low amount of magenta whenever using high amounts of cyan to avoid purple.
EXAMPLE: C-100 M-70 Y-0 K-0

What is Rich Black and how can I get it?

Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone. If you print black alone as 100% K, the resulting black may not be as dark as you might like.

100% K ON SCREEN

100% K AFTER PRINT

We recommend using
C 60 M 40 Y 40 K 100
This will give you a deep, dark, rich black.

Why do my business cards crack around the edges?

Cracking of the edges of a business card sometimes occurs when the card contains high values of ink, as in dark colors.

This usually happens on a small amount of cards in the run. To prevent this, use lighter colors or if you must use dark colors, use as little ink as possible.